Privacy Policy

This Privacy Policy describes how Steam One collects, uses, and shares your personal information when you visit, use our services, make a purchase from [steamone.us] (the "Site"), or otherwise communicate with us.

By using the Site, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Site, we may collect the following categories of personal information.

Information You Provide to Us

When you make or attempt to make a purchase, contact us, create an account, or otherwise interact with the Site, we may collect information such as:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Order and transaction information

• Account information

• Customer support communications

• Payment-related information

Payment information is generally processed securely by our third-party payment providers. We do not necessarily store complete credit or debit card numbers ourselves.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain information about your device and your use of the Site, including:

• IP address

• Browser type

• Device type

• Operating system

• Time zone

• Cookie and similar technology identifiers

• Pages and products viewed

• Referring websites or search terms

• Interactions with the Site

• Date and time of visits

We may collect this information through cookies, pixels, tags, log files, and similar technologies.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill orders

• Process payments

• Arrange shipping and delivery

• Send order confirmations and transactional communications

• Provide customer support

• Manage returns, refunds, and claims

• Detect and prevent fraud or other unauthorized activity

• Maintain and improve our Site and services

• Understand how customers interact with our Site

• Measure the effectiveness of advertising and marketing campaigns

• Personalize advertising where permitted by applicable law

• Send marketing communications where permitted by law

• Comply with legal obligations

• Protect our rights, customers, and business

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, remember preferences, understand how visitors use our Site, improve our services, and support advertising and marketing activities.

Some cookies are necessary for the Site to function properly, while others may be used for analytics, personalization, and advertising.

Depending on your location, you may have the ability to manage your cookie preferences through our cookie consent tools or through your browser settings.

Please note that disabling certain cookies may affect the functionality of the Site.

Behavioral and Targeted Advertising

We may work with advertising and analytics partners to provide advertising that may be more relevant to you.

These partners may use cookies, pixels, and similar technologies to collect information about your activity on our Site and, depending on their services and your privacy choices, activity across other websites or services.

We may use services provided by companies such as Meta and Google for advertising, analytics, campaign measurement, and related purposes.

Depending on where you live, certain advertising activities may be considered "targeted advertising," "sharing," or a "sale" of personal information under applicable privacy laws.

Where required by law, you may have the right to opt out of these activities.

How We Share Personal Information

We may share personal information with third parties that help us operate our business, including:

• Shopify and other e-commerce service providers

• Payment processors

• Shipping and fulfillment providers

• Customer service providers

• Analytics providers

• Advertising and marketing platforms

• IT, hosting, security, and fraud-prevention providers

• Professional advisers where necessary

We may also disclose information where required by law, regulation, legal process, or governmental request, or where reasonably necessary to protect our rights, customers, property, or business.

We may disclose personal information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Shopify

Our online store is hosted by Shopify.

Shopify processes personal information in connection with providing its e-commerce services to us.

For more information about Shopify's privacy practices, please review Shopify's Privacy Policy.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, complying with legal and tax obligations, resolving disputes, and enforcing our agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate personal information

• Request deletion of personal information

• Obtain a copy of certain personal information

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing

• Opt out of certain targeted advertising

• Opt out of the sale or sharing of personal information where applicable

• Appeal certain decisions regarding privacy requests where provided by law

These rights are subject to applicable law and may not apply in every circumstance.

To exercise a privacy right, please contact us using the contact information below.

We may need to verify your identity before processing certain requests.

We will not unlawfully discriminate against you for exercising your privacy rights.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law that applies, these rights may include access, correction, deletion, portability, and the ability to opt out of certain uses of personal information for targeted advertising, sale, or sharing.

If applicable, you may submit a request by contacting us.

Where required, you may also use an authorized agent to submit a request on your behalf.

Children's Privacy

Our Site and products are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

International Data Transfers

Because we use service providers that may operate in different countries, your personal information may be processed or stored outside the country in which you live.

Where required, we take appropriate measures to protect personal information transferred internationally in accordance with applicable law.

Third-Party Websites

Our Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Steam One
Email: nextgen.ecomconnect@gmail.com